512-554-1693CONTACT US: 

Why Us >> Warranty

Lifetime Installation Warranty


WHAT IS COVERED BY THE WARRANTY
Installed product is considered accepted by Buyer. In addition to any warranty extended to the customer directly from the manufacturer of the product or materials used in the installation, Austin Hardwood Flooring Inc.will separately warrant that all of its work substantially conforms to the industry standards set by the National Wood Flooring Association and follows quality guidelines and that, upon notice from customer, it will correct any faults related to defective workmanship or mis-application of the product at no additional cost to the customer. Austin Hardwood Flooring Inc. will assist in the resolution of such defective work. If the warranty work requires the replacement of a product that is no longer available, the customer agrees to accept a reasonable product match.

The following items are covered by warranty:

A. Any wood floor planks that may pop up thus peeking, or buckle due to improper installation methods and improper contact of glue to subfloor, wood or concrete.

B. Any transition pieces that may pop up, become loose due to normal wear and tear.

C. Austin Hardwood Flooring Inc. makes no other warranty, express or implied, other than as set forth herein;